Field Service Manager

We are looking for someone who would like to be part of our service and aftersales deliveries. The successful candidate would like to develop personnel and working methods in a changing, international environment. As a Siwertell Field Service Manager, you will have overall responsibility for both the assembly processes and the ongoing service of our equipment worldwide.

Your role

In this role, it is important that you are a supportive and committed manager, who takes an active role in personnel development, knowledge sharing and the exchange and development of the department, including, products, customer experience and working methods. Your responsibilities will include, but are not limited to:

• Taking ownership for the mentoring and development of supervisors and surveyors
• Engaging team members in the sale of service solutions
• Planning and following-up equipment inspections, installations and service work
• Contributing to sales processes and driving sales for maintenance and service agreements 
• Budget responsibility and managing processes for producing service agreements
• Management feedback with the team in the field
• Developing working methods, processes and instructions for the department
• Cost calculations during the sales process, namely the installation of customer deliveries

About you

As a person, you are self-motivated, enterprising and committed. In addition, you possess a strong internal drive and have the ability to see solutions and achieve set goals.

You should have a technically-based educational background, in engineering, for example, and equivalent professional experience.

Ideally, we are looking for a candidate who understands how to plan their day successfully with the ability to prioritize tasks. You should have previous experience of leading and managing a team, and enjoy working together with colleagues, customers and suppliers. To succeed in this role, you should be fluent in both written and spoken English.

What can you expect from us?

At Bruks Siwertell we offer you a position in a successful, market-leading international company. We are ambitious in terms of our sustainability and environmental-impact goals. These are fundamental to how we run our business, comply with regulations, interact with suppliers and customers, as well as enabling us to create a positive work environment for our personnel. We aim to set sustainability standards in the industry, with targets that benefit surrounding eco-systems.

We have a ‘digital first mindset’ and through digitalization, we aim to adopt and maximize the advantages offered by digital technologies in our products, and throughout our business, to improve sustainability and enhance customer experience.

With us, you will work with dedicated, motivated, and highly skilled colleagues and have many opportunities for personal development, and will take part in shaping our future company, products and services.

Here’s how to apply

For this position we are working together with Talentor Sweden AB. If you have any questions regarding this position, or to apply directly, please contact our recruitment consultant, Malin Johansson via email at malin.johansson@talentor.com or by phone on +46 766 66 64 72 before 23rd of December.

We look forward to receiving your application! Applications are being considered on a continuous selection basis so please apply as soon as possible.

Bruks Siwertell is committed to promoting equal opportunities, irrespective of background, race, gender, religion, or sexuality.