Next-generation Service agreements

Mechanical inspections are centred on the machine’s condition and how the asset can be fine-tuned to best meet operator needs. During an inspection visit, all essential unloader functions and movements are tested, along with sequences for the conveyor system. A review of any maintenance undertaken by the operator and the alarm history is also carried out, as well as an analysis of recurring alarms and trends.

Main features:

• OEM expertise
• Comprehensive inspection report

Within this service level, the machine’s electrical and instrumentation systems are checked. This includes motors, electrical power and signal supply, radio system, cables, and sensors. Systems are assessed for condition and also fine-tuned to best meet operator needs. Electrical inspections include a test-run during operation, the assessment of limit switches, and a visual and sound condition check of the main drives.

Main features: 

• Certified third-party expertise
• Comprehensive inspection report

During an inspection, our specialist surveyor will carry out a visual assessment of the steel structure, with a detailed focus on stress-exposed areas. Any sections that have suspected damage can be checked using a dye penetrant. If further non-destructive testing is required, such as ultrasonic techniques and/or magnetic particle tests, Bruks Siwertell will arrange for additional specialist involvement. This might include testing weld joints, outer and inner hinge shafts, and the luffing/pendulum hydraulic cylinder attachments.

Main features: 

• Certified third-party expertise
• Comprehensive inspection report

The designed capacity of your ship unloader can be different from the one it currently achieves. Our experts can study your unloading process and provide information on how efficient your unloading process is, and what can, and should be done, to increase this.

Main features: 

• Capacity data & analysis
• Improvement recommendations

Case consultation provides global access to a network of dry bulk handling experts and specialists, who offer guidance for case resolutions. Our expert consultants handle both urgent and strategic cases. They can assess current performance against target performance in specific key areas, such as health and safety, productivity, quality, reliability, and efficiency, and identify underperforming areas, with root-cause analysis. Drawing upon vast technological and engineering experience, our experts then provide tailored recommendations for improvements to continuously enhance your terminal’s performance.

Main features 

• Case management
• Direct access to Bruks Siwertell departments

Access to Bruks Siwertell service department 24/7/365 via a telephone hotline for the initiation of case management, and when possible, the provision of guidance for case progress. 
The case hotline service is aimed at keeping your terminal running, with minimal downtime and the swift handling of unforeseen, urgent problems. To aid swift resolutions, our specialists are available to support you at the first point of contact. 

Main features

• Case initiation 24/7/365
• Case management

Bruks Siwertell representatives can provide a comprehensive report detailing important recommendations for spare- and wear-parts based on expert knowledge about the installed equipment. This can include stock quantities, current stock status and component lead times. Our spare parts packages include both strategic and wear parts as well as an option to include investment components such as motors, gearboxes, and inverters.

Main features

• Part and Stock level recommendations
• PO scheduling for in-time orders

Available upon special request. Inventory management allows for the outsourcing of spare parts to the supplier. A supplier can take full responsibility for the entire process of managing, maintaining and organizing the spare parts inventory, ensuring that the right parts are available at the right time, and in the right quantities.

Main features 

• Procurement and sourcing
• Inventory optimization
• Warehousing strategy
• Distribution, logistics & supply

Expert original equipment manufacturer (OEM) supervision and the coordination of a terminal’s operating personnel can be undertaken by Bruks Siwertell, delivering an on-site presence to support efficient unloading and loading operations. OEM supervision ensures optimized operations, rapid adjustments and problem-solving, and capacity improvements.

Main features 

• OEM competence
• Operational improvements

Available upon special request, we can take full responsibility for the operation of your equipment. As a strategic partner for outsourcing, we are able to ensure efficient equipment operation and deliver the highest levels of safety, reliability, and availability. Our full-scale operation service enables terminals to focus on their core business. It maximizes equipment service life, and productivity, and optimizes efficiency and profitability.